Solutions · By role

The whole shift, from the daily board.

The front desk lives between arrivals, departures, room changes and WhatsApp questions. The front desk workspace opens on the daily board and keeps everything the shift needs close at hand, and nothing it does not.

Their workspace

What the shift needs, and nothing else.

The front desk menu has the reservation screens and room status. Revenue, settings and the website editor stay in other workspaces.

  • Daily board with arrivals and departures, on cards you can act on.
  • All reservations with a side panel: summary, activity and notes without leaving the list.
  • Tape chart calendar: drag or stretch a booking and see the conflict before you let go.
  • New reservation for what comes in by phone or WhatsApp, with source channel and promotions.

An ordinary Tuesday

The same shift, with and without roombir.

A twelve-unit property and one person at the desk.

TodayWith roombir
08:10Three WhatsApp messages asking about weekend availability. You open the spreadsheet and answer one by one.You send them the booking engine link: price and units left, day by day. Two booked on their own.
11:00García needs to move to another room. You find the booking, change it and write the email.You ask Roombir AI to move him to 203 and email him. It does it and hands you back the card with the change.
14:20A guest wants one more night and you do not know if the room is free.You stretch the booking in the calendar and, before letting go, see whether it clashes with another and how the price changes.
17:00You have to send the confirmation for a phone booking from your personal inbox.You enter it in New reservation and the guest email goes out on its own, from the roombir domain with your inbox as reply-to.

What you get

Fewer clicks, fewer messages.

An assistant that acts

Move, assign and notify in one sentence, with your permissions. See Roombir AI.

Emails that go out on their own

Confirmations and guest notices go out without setting up a mail server.

One night, one sale

Two bookings cannot take the same night of the same room: the database prevents it.

Guided tours

If you are new to the role, each screen has its tour on the real interface. See Reservations.

Frequently asked questions

Do I need to know how to use a hotel system?

No. Your workspace only has the front desk screens, and each one has a guided tour drawn over the real screen.

Who confirms bookings that come in through the booking engine?

It depends on your settings: the guest confirms with a link by email, or you accept them. Either way, pending bookings expire on their own.

Can I use it on a tablet at the desk?

Yes. It runs in the browser and is designed for phones and tablets, as well as the computer.

Start your shift on the daily board.

Your manager invites you to your front desk workspace and you sign in with your own user. The guided tours do the rest.

01Get the invitation to your workspace.

02Take the daily board tour.

03Run the shift from reservations and the calendar.